One of the toughest things is when you try to help someone and there isn’t enough information to start formulating a response. I come across this more often than not on stackoverflow and I keep this snippet close;

For the help you want, you need to share your Minimal, Complete, and Verifiable example HTML, CSS, and JavaScript. This way we can reproduce your problem and, from there, offer a useful and practical solution. If needed create a fiddle at [jsfiddle.net](jsfiddle.net) and review [How To Ask](https://stackoverflow.com/help/how-to-ask)

SOF can be a little less than inviting sometimes and I find this helps everyone get the help they’re looking for.